Should i buy from cheapoair

The rest of the passengers would like to use up the credit, but CheapOair is refusing to allow this. That is correct and that has been an airline rule for years actually since Sept.

As a travel agency we have no say in what the airlines publish as their fare rules. Our apologies for any inconvenience. I would not recommend this company to make your travel purchases since I am going to deceive you. Their website is a scam since when you make your purchase they approve the payment of your card credit but you get a notice saying that your reservation was not made completely pending part of the process. It seems to me that it is not a company that cannot be trusted reliable.

Also its cancellation policies are ridiculous and are always against of the buyer. I had a very bad experience because this company website is a scam due to this. Buyers must beware! I had booked two international return tickets through cheapoair site in March Right after booking, I realized return trip date would take me over stipulated days; so called them right away.

After long wait, I was able to talk to a live customer service person. After that, when I checked; it did not reflect yet. So I waited till next day and then called again. After long wait, the new CSR said that since it was beyond 24 hrs, no further changes were allowed.

As date of travel neared; I called them yesterday that due to travel restrictions, they will not be able to travel and I had applied for their stay extensions. They mentioned I need to write to Air India my actual carrier to ask for refund instead of cheapoair.

They also provided me an incorrect number and email ID to get in touch with carrier. After the email bounced, I checked on Google and found correct contact details for Air India and am now following up with them instead.

Everyone please pay attention to me. This company sold me a business class international ticket and sent me the confirmation email. I called them many many times, waiting on hold for hours and hours with no resolution.

They had no response. Very very dishonest company. If you need any prove reply to this and I will email you all the details. Customer does have a ticket that is exactly what she is showing. A segment of the flight the airline did not offer business class so she was booked in premium economy but that doesn't mean she has a fraud ticket, she was also advised during the call that BC was not available on all segments. We are addressing her concern.

I understand that the pandemic has been really hard on travel agencies, but my experience with this company has been a nightmare. The hidden "service fees" are so high that it offsets the value of their lower rates. I've lost hundreds of dollars to them.

So I would advise you to steer clear and use either a more friendly, transparent website or just work directly with the airlines. They looted my money and did not pay so far. When I called airlines they told me that we refund the money to this Fraud Company. I will not recommend anyone to this Fraud Company. Please don't go with them.. My wife had heart failure and we had to cancel our Flight and Car due to her health! We were going to Toronto to visit our Grandchildren.

I tried and tried to get in touch with them and phone numbers lead to nowhere!!! I tried emailing them four times and nothing in return!!! However, on the day of our flight, I finally received an email but only after our proposed Departure time had passed and they said they could not help because the flight had already gone! Nice doing business with a company that rips off Grampas and Grammas on pensions!!!

I will never use this company again and will make sure that this note gets widest distribution!!! Contacted the customer to see what we could do for him, he refuses to speak with us and disconnected the call. Live agent Save Saved. About CheapOair. Overall Satisfaction Rating 5 stars. Pros Discounted fares and travel deals Price-match promise Earn up to 2x points with app Cons Cancellation fees Nonrefundable tickets and fares. Bottom Line CheapOair is great for cheap airline tickets and last-minute deals.

How do I know I can trust these reviews about CheapOair? Kathleen of Salem, OR. Read full review. Marleine of Mobile, AL. What is CheapOair? How does CheapOair work? Service Fee U. All discounted airline tickets on CheapOair are nonrefundable. Is CheapOair trustworthy? CheapOair is a legitimate travel company that works with more than carriers, including reputable brands like American Airlines, Southwest Airlines and JetBlue.

Does CheapOair have free cancellation? How do I get my tickets from CheapOair? You can choose to receive an electronic or e-ticket that is accessed online or print your ticket at an airport kiosk before departure.

Is CheapOair legit? Sort: Recent. Been using this travel company for over 4 years primarily! Absolutely quick excellent customer service agents. They CARE! The customer service agents always go above and beyond to help and always there to make sure I save even more money than expected. Price is way too high, but the site was simple to use and easy to find the information I needed to book a flight. I like being able to pick the seats but like I said before was a bit much for this.

But then again it was slightly cheaper than other airline sites so I chose this. I'm just hoping the flight will go by smoothly without problems. Let's see what happens. I'm excited for my trip. Overall, my experience went well. The one thing I had a slight issue with was with pricing. I contacted CS right away to see if they would match considering my booking had just been made. I also offered to provide documentation of the other deal. I've use the services of CheapOair before and was very pleased with the service.

I am so far very satisfied. Perhaps upgraded for additional comfort. Thank you Lillian I. My first time ever through CheaOair everything went smooth Until there was a problem with them not charging enough for my room. So after 2 hours on hold and being transferred 3 times it was their mistake for not charging I got no apologies or nothing to make it better except I was told your problems is fixed now. I'm sorry but for 23 dollars should not have had to go through this.

ON my next Trip I will be rethinking of booking elsewhere. Excellent that I was able to book a flight home to help my mom after her knee replacement surgery and make monthly payments, instead of worrying about where the money is coming from. Thank you! It's really easy to book a flight, as someone who has never once done this before some things could be worded a bit better, but nothing a little research didn't solve.

Overall a good website, the only reason I don't give it 5 is because of the lack of explanation on the baggage page, that's the ONLY trouble I had booking my flight. Booked with just fly and experienced the worst customer service possible when they mess I will go here 1st next time. I would not use Cheapo under any circumstances. Look at the !

They hide under the name Fareportal, which is the parent company. Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows! Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen. It is 24 hrs but I would suggest not to buy ticket on their website.

There are many hidden aspects in their tickets and hence they can sell it at lower prices but yu might end up spending more eventually. I suffered myself recently and had to buy a new ticket for my travel as they gave me a bad ticket. Don't book with them for a car rental. Did this and the rental agent at Advantage said they don't honor "third-party" bookings and had never heard of them.

Our car cost triple what was quoted. I tried to complain but on hold for hours, tried email complaint, etc. I gave up. Great experience booking a flight but horrible on the car. Don't waste your time booking a car with them, it doesn't get honored. I disagree with Catherine F. My confirmation was not sent immediately, it took about minutes, but they will send one. No air company can detect on their system the fare for this ticket so no company could change this return!

The ticket has been bought from those gangsters from some consolidator in a shady way. The customer service is pitiful and simply doesn't care about you once you have been scammed with the ticket purchase. Basically out of a regular flight of 16 hours I have to add 9 hours to reach LA via Washington. A real pain in the butt. History of Fareportal Sam S. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules.

He set out to create a more efficient system that could aggregate the information digitally and in he launched his own B2B wholesale agency, FareBuzz. Soon after, he noticed a shift towards ecommerce across all industries.

In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.

Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process Fareportal sees over million unique visitors annually to our desktop and mobile sites. Share on Twitter. Add a note optional - e. Write a Review Ask a Question. Ratings On Other Platforms. Corporate Values. Overview CheapOair has a consumer rating of 4.

This company responds to reviews on average within 19 hours Positive reviews last 12 months : What reviewers want you to know Positive highlights Quitesatisfied with the progress of my bookings and the services from the web site so far.

Easy booking process and very convenient method of payments. Critical highlights Disappointing customer service; have kept on hold for too long There is no clear resolution to the credit card button and i am getting frustrated. No area to fill in frequent flyer info, added cost for seat selection and added cost for a boarding pass? Top Positive Review. Top Critical Review. Rating 5 stars 64, Other Verified purchase. Verified site experience. Contains image or video.

English only. Reviews that mention popular keywords customer service credit card seat selection return flight web site booking process promo code book flights booking experience use site Gary E. Comment Thank you Share Helpful 3. Stephanie A. Verified purchase. Comment Thank you Share Helpful 0. Diana C. Comment Thank you Share Helpful 1. Eric X. Diane A. James B. Kimberly C. Kevin X. Jeff F. Melissa D. Carol R.

Jay R. Ruth P. Donna S. Scott Z. Reason I chose this business: Success in the past. Reason I chose this product: Best combination of comfort schedule and price! Anna X. Stephanie P. Donna W. Richard H. Bill L. Shirley S. Angela Z.